Account and Data Deletion Request
Application: Evident Developer: Vecto Solutions, LLC — Columbia, South Carolina, United States
This page explains how to have your Evident account and personal information deleted. You do not need to sign in to use this page or to submit a request. If you have already uninstalled the app or lost access to your account, you can still submit a request here.
Two Kinds of Request
Delete my account. Permanently erases your identity and personal profile. Your access ends immediately and cannot be restored. Certain business records are retained in pseudonymized form — see What Is Retained below.
Delete specific data (partial deletion). Erases particular categories of your personal data while your account stays active. We will honor a request covering your profile photo, diagnostic and crash data, push notification tokens for a device you no longer use, location points collected while signed in that are not tied to a work assignment, and any record that has already passed the retention period below but has not yet been purged on our regular schedule. We cannot delete a record still inside its retention period, or one under a legal hold — if that applies to something you asked about, we will tell you which category it falls into and the date it will be purged.
Tell us which one you want when you submit.
How to Submit a Request
Write to [email protected] and include:
- The email address on your Evident account
- The name of the employer or organization you worked with
- Whether you want your entire account deleted or specific data deleted, and if specific, which data
Verification
We verify every request before acting on it. We send a confirmation link to the email address on the account; clicking it confirms the request.
If that address is one your employer controls, or you no longer have access to it, say so in your request and give us a personal email address instead. We will verify you another way and send the link there. We will not route your verification through your employer.
Verification applies to the request, not to reaching this page.
What Happens After You Submit
| Step | When |
|---|---|
| We acknowledge your request | Within 2 business days |
| You confirm via the verification link | — |
| Sessions terminated, Google sign-in access revoked, account access ends | Immediately on verification |
| Personal data purged from production systems; retained records pseudonymized | Within 30 days |
| Service providers instructed to delete their copies | Within 30 days |
| Confirmation email sent to you | On completion |
| Backups containing your data overwritten | On our 35-day rotation |
We complete deletions within 30 days. Where a law that applies to you sets a shorter deadline, we meet that deadline instead. Our 30-day commitment is at or inside the response periods set by the GDPR (one month) and the CCPA/CPRA (45 days).
We notify your employer's Evident administrator that the account was deleted at your request. Your employer's approval is not required and your employer cannot block your request.
What Is Deleted
- Your password (stored only as a salted hash)
- Any Google sign-in grant and refresh tokens — revoked as well as deleted
- Your active sessions
- Your name, email address, profile photo, and contact details
- Device identifiers and push notification tokens
- Your app preferences and settings
- Diagnostic and crash data
What Is Retained, and Why
Evident is a workplace application. Vecto Solutions and your employer are required to be able to show what work was performed, by an authorized worker, at a given place and time — for wage-and-hour compliance, customer service-level obligations, safety and incident investigation, and financial audit. Those obligations exist independently of your account, so a limited set of records survives deletion:
| Record | Why it is kept | How long |
|---|---|---|
| Work and assignment records, hours and time active in the system, task and evidence records | Regulatory recordkeeping; obligation to your employer under its services agreement | 4 years from the date of the record |
| Training and certification records | Regulatory and customer qualification recordkeeping | 4 years from the date of the record |
| Location history, including points not tied to a specific assignment | Verification of work performed; regulatory recordkeeping | 4 years from the date of the record |
| In-app messages | Operational and incident recordkeeping | 4 years from the date of the message |
| Billing and financial records | Statutory financial and tax recordkeeping | 7 years |
| Security, access, and audit logs | Security and fraud prevention | 2 years |
| Anything subject to a legal hold | Litigation hold or legal obligation | Duration of the hold |
These records no longer identify you. When we execute a deletion, your identity record is erased and the reference to you inside each retained record is replaced with a non-reversible surrogate identifier. Direct identifiers are stripped from the retained rows themselves. The record still shows that a qualified worker completed a task at a time and place; it no longer shows who. We do not keep a mapping that would let us re-link those records to you. [CONFIRM against implementation — see Privacy Policy §5.6]
One exception: records under an active legal hold are preserved in their original form, including identifiers, because a hold requires that evidence not be altered. They are pseudonymized or purged when the hold lifts.
Deletion Is Permanent
Account deletion is permanent and irreversible. It is not a deactivation, a suspension, a freeze, or an archive. There is no cooling-off period. Once the purge completes we cannot restore your account, profile, or access, and signing in again will not recover them. If your employer issues you a new Evident account later, it will be a new account with no connection to the deleted one.
Deprovisioning is different. If your employer ends your access when your assignment finishes, that is deprovisioning — your account record and work history remain under your employer's control. If you also want your personal information erased, submit a request on this page. It is a separate action.
Questions
Full details are in our Privacy Policy, particularly Section 5, Deletion, Deprovisioning, and Partial Deletion. The contractual framing is in our Terms of Service.
The canonical URL of this page is https://vecto-solutions.com/legal/delete-account/. Use it in the Play Console "Account deletion" field; use https://vecto-solutions.com/legal/delete-account/#partial in the "Delete some data" field.
Questions about your job, your schedule, or your employer's use of Evident should go to your employer.